Shipping Policy- Last updated: 1 January 2025
Interested in Our Products?
If you’d like more information or want to explore our offerings, please get in touch:
Contact Us
• Phone: +31 (0) 23 205 23 57
• Email: info@ceramicnature.com
• WhatsApp: +31 232052357
Become a Partner
Join us by creating an account on our website. Create an account
Address
Westerduinweg 32
1976BV IJmuiden
Orders
Place your orders online or via email.
Shipping
We deliver using Post NL, DPD, and DHL. Once your order is dispatched, you’ll receive a tracking code to follow your package’s journey.
Note: Our packing list is always included in box 1.
Shipping cost
| Shipping information - No minimal order amount | |||||
| Country | Fixed Shipping Cost |
Dropshipping Cost |
Weight based | Free shipping for order above |
|
| Price | Kg's | ||||
| The Netherlands | € 7,95 | € 12,95 | € 350,00 | ||
| Belgium | € 9,95 | € 14,95 | € 400,00 | ||
| Germany | € 9,95 | € 14,95 | € 400,00 | ||
| Luxembourg | € 11,50 | € 16,50 | € 450,00 | ||
| Bulgarije | € 13,50 | € 18,50 | € 600,00 | ||
| Denmark | € 13,50 | € 18,50 | € 500,00 | ||
| France | € 13,50 | € 18,50 | € 600,00 | ||
| Italy | Please contact our partner Aquili | € 600,00 | |||
| Oostenrijk | € 13,50 | € 18,50 | € 600,00 | ||
| Letland | € 16,00 | 20 | No free shipping | ||
| Tsjechië | € 16,00 | 20 | No free shipping | ||
| Estland | € 19,00 | 20 | No free shipping | ||
| Finland | € 19,00 | 20 | No free shipping | ||
| Hongarije | € 19,00 | 20 | No free shipping | ||
| Kroatië | € 19,00 | 20 | No free shipping | ||
| Litouwen | € 19,00 | 20 | No free shipping | ||
| Polen | € 19,00 | 20 | No free shipping | ||
| Portugal | € 19,00 | 20 | No free shipping | ||
| Slovenië | € 19,00 | 20 | No free shipping | ||
| Slowakije | € 19,00 | 20 | No free shipping | ||
| Zweden | € 19,00 | 20 | No free shipping | ||
| Griekenland | € 24,00 | 20 | No free shipping | ||
| Ierland | € 24,00 | 20 | No free shipping | ||
| Malta | € 24,00 | 20 | No free shipping | ||
| Roemenië | € 24,00 | 20 | No free shipping | ||
| Spain | € 24,00 | 20 | No free shipping | ||
| Zwitserland | € 30,00 | 20 | No free shipping | ||
| United Kingdom | € 35,00 | 20 | No free shipping | ||
| Noorwegen | € 55,00 | 20 | No free shipping | ||
| Canada | € 98,00 | 20 | No free shipping | ||
| USA | € 98,00 | 20 | No free shipping | ||
Transport Damage
Report any complaints about delivered goods in writing within 3 working days. If not reported within this timeframe, CeramicNature cannot be held liable for any damage.
Return Shipments
- All return shipments must be franked; non-franked returns will not be accepted.
- Returns must be in the original packaging and in new condition.
- Delivered goods remain the property of CeramicNature until the full invoice is paid.
- Deliveries cannot be refused due to minor deviations in color, model, or packaging compared to catalogue images or descriptions.
- Specially made products are non-returnable.
Track and Trace
Once your order is shipped, you will receive a track and trace code via email.