Shipping conditions
Shipping conditions
Interested?
Are you interested in our products and would you like more information about this?
Then contact us. You can also reach us like this:
- Call: +31 (0) 23 205 23 57
- Mail: [email protected] or [email protected]
- Whatsapp: +31232052357
Become a partner via our website: Create an account
Drop by: Westerduinweg 32
1976BV IJmuiden
Writing: Westerduinweg 32
1976BV IJmuiden
Orders
Orders can be made via our website or be communicated via the mail.
Transport
We ship our packages with Post NL. Via Post NL you will immediately receive your track and trace code with which you can track your package (s).
Our packing list is always on box 1 behind the shipping label.
Shipping cost
| Country | Shipping cost | Free shipping on orders above the |
| The Netherlands | 6,95 euro | 350 euro |
| Belgium | 8,50 euro | 400 euro |
| Germany | 8,50 euro | 400 euro |
| United Kingdom | 30 euro / 20kg | No free shipping |
| Or please contact our partners in the UK J&K Aquatics or Monkfield Nutrition | ||
| France | 12,50 euro | 600 euro |
| Italy | 12,50 euro | 600 euro |
| Austria | 12,50 euro | 600 euro |
| Monaco | 12,50 euro | 600 euro |
| Denmark | 11,50 euro | 450 euro |
| Luxembourg | 11,50 euro | 450 euro |
| Spain | 16 euro / 20kg | No free shipping |
| Portugal | Contact CeramicNature Portugal | |
| Finland | 18 euro / 20kg | No free shipping |
| Ireland | 18 euro / 20kg | No free shipping |
| Sweden | 20 euro / 20kg | No free shipping |
Transport damage
Complaints regarding the delivered goods must be reported to us in writing within 3 working days.
If this does not happen, CeramicNature will not be liable for the damage.
Return shipments
Return shipments must always be franked. We can not accept non-franked return shipments.
The returns must be returned in the original packaging and in the new condition.
All delivered goods remain the property of CeramicNature until the entire invoice has been paid.
Deliveries cannot be refused on the basis of minor deviations in colour – model – packaging in relation to the photographs or descriptions shown in this catalogue.
Specially made products cannot be refused or returned.
Track and trace
You will receive a track and trace code when we have shipped your order. You can check this via your email or via our track and trace page.